| Contact Us | Everything B2C marketing and product teams need to engage, analyze, and personalize customer journeys across channels.
- Cross‑channel messaging: Engage customers via Mobile Push, Web Push, Email, SMS, In‑app, On‑site messages, web personalization, webhooks, and ad audience sync (Facebook & Google).
- Behavioral segmentation: Build precise audience segments using attributes, behaviors, RFM, affinity, and offline uploads.
- Campaign management: Send broadcast, event‑triggered, or location‑triggered campaigns with A/B testing and control groups.
- Cross‑channel journey builder: Visually design multi-step customer journeys with conditional splits, wait steps, Flow versioning, Flow templates, and performance analytics.
- Personalization engine: Personalize messages using user & event attributes, Content API, and coupon management.
- Campaign analytics: Track acquisition, engagement, campaign performance, attribution, and uninstalls.
- AI-powered marketing tools: Use Merlin AI for copywriting, design, segmentation assistance, and dynamic message content.
- Delivery optimization: Improve performance with Push Amplification+, localization, delivery controls, and frequency capping.
- Data management: Import customer data, unify identities, and segment user exports.
- Security and access controls: Single Sign-On (SSO), OTP verification, 2‑step authentication, and PII masking.
- Customer support: Online documentation, helpdesk support, and access to MoEngage Academy resources.
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| Contact Us | For large organizations with specific needs
- Enterprise-grade security
- Advanced integrations
- Sub-account management
- Tailored onboarding
- Personalized support
- Flexible contract
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| Contact Us | For marketing teams with a need for basic multi-channel marketing automation. - Single customer view (30 days)
- Email & SMS marketing
- Transactional email & SMS
- Landing pages and forms
- Automation
- Single account analytics
- Product recommendations
- Last-touch revenue attribution model
- eRFM customer modelling
- Web behavior tracking
- Integrations
- AI-powered campaign & subject line assistant
- 600 data fields
- 4,000/hour API limit
- Sandbox account
- 24/5 support
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